Former Research Scholar, Christ University, India
Dr. Gracia Samuel is an accomplished Computer Science Researcher with over 11 years of extensive experience spanning academia, industry, and doctoral research. 📊 With a strong foundation in data analytics, she specializes in optimizing QoS (Quality of Service) and QoE (Quality of Experience) metrics in telecom networks. 📡 Her unique blend of skills in DEA (Data Envelopment Analysis), predictive modeling, and network performance benchmarking makes her a valuable asset in the field of network optimization and planning. Currently residing in Chennai, India, she is passionate about driving impactful research that contributes to smarter, more connected societies. 🌐
Publication Profile
Google Scholar
🎓 Educational Background
Dr. Gracia Samuel holds a Ph.D. in Computer Science from Christ University, Bangalore (2020–2024), where her thesis focused on benchmarking QoS and QoE metrics using DEA. 📘 She earned her M.S. in Telecommunication Networks from the prestigious Polytechnic University, now NYU Tandon School of Engineering, USA (2006–2008). 🎓 Her undergraduate journey began with a B.E. in Electronics and Communication Engineering from Karunya Institute of Technology, Coimbatore (2002–2006). 🧑💻 Her educational path has been firmly rooted in communication networks and data science.
💼 Professional Experience
Dr. Gracia brings rich industry and academic experience to the table. She started her career as a Programmer Analyst Trainee at Peri Software Solutions, New Jersey 🇺🇸 (2008), gaining hands-on expertise in Perl, HTML, and SQL. Later, as an Assistant Professor at VIT University (2009–2010), she led several courses and student research projects in computer networks using OPNET. 📘 Her industry roles include Senior Analyst at Ocwen Financial Solutions (2015–2017), where she conducted predictive modeling and market risk analysis using SAS and SQL, and Analyst at GE Capital (2011–2014), focusing on customer analytics and economic research. 📈
🏆 Awards and Honors
Gracia Samuel has received several accolades throughout her career 🌟. She was appreciated by the CRO and Board of Directors at GE Capital for her insights into auto lending risks. She earned multiple Gold Awards for her contributions to e-commerce and mobile analytics and for her economic data validations. 🥇 She also received a Bronze Award for efficiency and an Achievement Award for optimizing e-commerce dashboard processes. Notably, her conference paper was awarded Best Paper at the 2022 International Conference on Intelligent Computing and Technology. 🏅
🔬 Research Focus
Dr. Gracia’s research interests lie at the intersection of Data Analytics, Telecommunications, and Network Optimization. 📡 Her Ph.D. work focuses on using Slack-Based Measures in DEA to benchmark and enhance QoS/QoE in telecom services, providing actionable strategies for network planning and service improvement. She also explores predictive analytics, VANET security, 5G benchmarking, and smart network societies. Her work contributes to designing resilient, scalable, and customer-centric telecom infrastructures. 📶
📚 Top Publications
Towards a Smarter Connected Society By Enhancing Internet Service Providers’ QoS Metrics Using Data Envelopment Analysis – ECS Transactions, 2022 – Cited by 10 articles.
An Optimal Benchmarking Technique to Improve Quality of Experience in 4G Indian Public Telecom Sector for Better Network Penetration and Fair Service Pricing – Telematique, 2023 – Cited by 7 articles.
A Case Study of Security in VANETs – International Journal of Advanced Research in Computer Science, 2011 – Cited by 5 articles.
5G Planning and QoE Management Using Mathematical Benchmarking Techniques for Europe and Middle Eastern Countries – IEEE CONECCT, 2022 – Cited by 4 articles.
5G Telecom Toolkit – Patent Office Journal, Nov 2023.
🧾 Conclusion
With a strong foundation in both theory and practice, Dr. Gracia Samuel exemplifies the convergence of academic rigor and industry relevance. 💡 Her contributions to telecom benchmarking, data analytics, and network optimization have added value to both scholarly research and operational excellence. Driven by curiosity and a commitment to technological advancement, she continues to push boundaries in creating efficient, fair, and innovative communication networks. 🌍