Assistant Professor, University Canada West, Canada
📚 Dr. Mitra Madanchian is an accomplished scholar and industry expert with a PhD in Business Management from Universiti Teknologi MARA, Malaysia. She also holds a Master’s and Bachelor’s degree in Applied Linguistics from University Putra Malaysia. Dr. Madanchian’s career spans over 8 years, blending industrial and academic experiences. She has worked with both SMEs and a Big Four firm (KPMG), and has held various roles such as Assistant Marketing Manager, Business Development Manager, and Director. Dr. Madanchian is passionate about business management, leadership, and R&D, and her contributions have been published in reputable journals and books. She has authored over fifteen scientific articles, six book chapters, and one book in the field of leadership.
Profile
Google Scholar
Education
🎓 Dr. Mitra Madanchian has an impressive academic background, earning her PhD in Business Management from Universiti Teknologi MARA (UiTM), Malaysia, in 2020. She also holds a Master’s degree in English Language (Linguistics) from University Putra Malaysia (UPM) (2012) and a Bachelor’s degree in the same field from UPM (2008). Additionally, she has a Diploma in Computer Science from Khazan College, Iran (2003), and a Diploma in Mathematical Science from Ghods High School, Iran (1998).
Experience
💼 Dr. Mitra Madanchian’s professional journey began in 2013 as an Assistant Marketing Manager at Asanware Sdn Bhd, Malaysia. She later became a Business Development Manager at Hamta Business Solution Sdn Bhd. Currently, she serves as the Director at Hamta Business Corporation in Vancouver, Canada, where she oversees management consulting, training, and R&D activities. Dr. Madanchian has also worked as a Scientific Researcher at Requiti Capital Ltd, Vancouver, where she developed research plans and proposals, and analyzed research data.
Research Interests
🔍 Dr. Mitra Madanchian’s research interests are diverse and include Leadership, Business Management, Marketing Management, Management Information Systems, Performance Management, and Financial Technology (FinTech). Her academic endeavors have been published in notable journals and she continues to contribute to the fields of business management and R&D.
Awards
🏆 Throughout her career, Dr. Mitra Madanchian has been an active member of several professional associations, including the Scientific and Technical Research Association (STRA), Society of Digital Information (SDIWC), and Universal Association of Arts And Management Professionals (The IRED). She is also a Professional Member of the Institute For Engineering Research and Publication (IFERP) and has served on the editorial boards of several international journals.
Publications
Role of Effective Leadership on Empowerment, Effective Communication, and Motivation in Customer Service
Scrutiny of E-Mail Discourse Features in an Organization Using Speech Act Theory
Conceptual Model to Assess Factors Affecting Productivity of University Staff; An Exploratory Factor Analysis Approach
Advancement of Cybersecurity and Information Security Awareness to Facilitate Digital Transformation: Opportunities and Challenges
Empirical Modeling of Customer Satisfaction for E-Services in Cross-Border E-Commerce